Renowned hospitality professional brings over 20 years of industry
experience with the Dana Point property
DANA POINT, CALIF. (April 2, 2024) – Laguna Cliffs Marriott Resort &
Spa [1], a picturesque resort on the California coastline and Dana Point
Harbor, is pleased to announce the appointment of Ben Ly as the new
General Manager of the AAA Four Star property, set high on a bluff
overlooking the Pacific Ocean. A 20-year veteran with Hilton Hotels, Ly
brings a wealth of experience and leadership to Laguna Cliffs, managed
by Aimbridge Hospitality [3], the world’s leading global hospitality
management company. Through his two decades in the industry, Ly has
demonstrated exceptional leadership skills and a profound understanding
of luxury hospitality, making him the ideal candidate to lead the resort
into its next era of growth and excellence.
“We are thrilled to welcome Ben Ly as the new General Manager of Laguna
Cliffs Marriott Resort & Spa,” shared Matt Engels, Senior Vice President
of Operations, Aimbridge Hospitality. “Ben’s extensive experience in the
hospitality industry, coupled with his unwavering commitment to
excellence and guest experience make him the perfect leader to guide
this outstanding resort to new heights. We are confident that under
Ben’s leadership, Laguna Cliffs will continue to exceed the expectations
of our valued visitors, and remain a premier destination in Dana Point
along the stunning Southern California coast.”
Ly’s career in hospitality management spans a variety of prestigious
properties across the United States, where he’s held positions such as
Director of Rooms at Hilton Santa Barbara Beachfront Resort, Director of
Operations at The Beverly Hilton, and General Manager of Embassy Suites
San Francisco Airport. Most recently, Ly served as the General Manager
at the award-winning 4 Diamond Zachari Dunes on Mandalay Beach in
Oxnard, California. In this role, he spearheaded the recent rebranding
and repositioning efforts, which involved overseeing the comprehensive
property renovation, enhancement of service culture, successful
commercial re-launch, and the development and opening of new F&B
outlets, establishing himself as the central point of contact for these
initiatives.
Ly expressed his excitement about joining the Laguna Cliffs family,
stating, “I am honored to have the opportunity to lead such an iconic
resort with a rich legacy of hospitality excellence. I look forward to
working closely with the talented team at Laguna Cliffs to create
unforgettable experiences for our guests and further solidify our
reputation as a premier destination in Southern California.”
In his new role as General Manager, Ben Ly will oversee all facets of
Laguna Cliffs Marriott Resort & Spa’s operations, including guest
services, culinary offerings, spa amenities, and overall guest
experience enhancement initiatives. Ly will work closely with the
resort’s talented team to uphold the highest standards of service and
hospitality that guests have come to expect from Laguna Cliffs.
Perched high on a bluff overlooking the Pacific Ocean, Laguna Cliffs
Marriott Resort & Spa is a picturesque Victorian-style resort on the
California coastline and Dana Point Harbor. The iconic red-roofed
coastal retreat boasts a recent renovation to its 378 spacious
guestrooms, and suites, indoor and outdoor event spaces, two outdoor
pools, fitness center, full-service spa, The Restaurant at Laguna
Cliffs, and more. A destination for all types of travelers, the resort
offers ample opportunity to explore the abundance of nearby pristine
beaches, harbors, hiking trails, surf spots, and more while delighting
in 300+ days a year of California sunshine.
Set high on a bluff overlooking the Pacific Ocean, the AAA Four Diamond
Laguna Cliffs Marriott Resort & Spa makes the most of its ocean-view
location, overlooking the California coastline and Dana Point Harbor,
offering 2,500 yacht slips. The picturesque red-roofed Victorian-style
resort appeals to both business and leisure travelers who enjoy
commanding views of vast white beaches, glorious sunsets, and the area’s
quaint seaport village. Featuring 378 beautifully appointed guest rooms,
including 17 deluxe suites; the pristine accommodations at the Laguna
Cliffs Marriott Resort & Spa comfortably blends coastal elegance and a
sunny décor that reflects the spirit of Dana Point. Guests visiting for
leisure can enjoy the two heated swimming pools with ocean views along
with the 14,000-square-foot Spa at Laguna Cliffs that embraces the
relaxed essence of Orange County with specialty massages, facials and
body treatments in its beautifully appointed 10 treatment rooms. While
visiting on business, guests can sneak in a round of golf at one of five
local courses in between meetings in the more than 50,000 square feet of
indoor/outdoor meeting space.
About Aimbridge HospitalityAimbridge Hospitality is the world’s
leading global hospitality management company. A trusted operator of
over 80 globally recognized lodging brands and distinctive luxury and
lifestyle assets, Aimbridge delivers compelling results for hotel owners
by leveraging proprietary data and insights as an authority in key
markets and destinations, while creating exceptional guest experiences.
Aimbridge continually strives to set new standards in hospitality
excellence, leading the industry into the future through a wealth of
unmatched resources and best-in-class supplier agreements, while
recruiting and developing top industry talent in all key verticals and
geographies. To learn more, visit www.aimbridgehospitality.com [3]
Connect with Aimbridge on LinkedIn [5].
