Experienced executives include the director of sales, general manager, and director of operations
Photo caption L-R: Director of Sales Chris Jacoby, General Manager Manfred Steuerwald, and Director of Operations Mohammed Khan
SEATTLE. (December 11, 2023) – Grand Hyatt Seattle announced today a new
leadership team taking the helm of the luxury downtown property. With
the addition of Chris Jacoby as the director of sales, Manfred
Steuerwald as general manager and Mohammed Khan as director of
operations, the hotel enters a new era of elevated offerings and
attention to detail. These executives collectively bring decades of
experience leading high-end properties across the United States, Canada
and the Caribbean.
“I am thrilled to be joining the team at Grand Hyatt Seattle,”
said Steuerwald. “Together, we are heading into an exciting time of
revitalization, creative hospitality, and urban luxury. We have a
vision for the future that includes partnerships with our neighbors and
is focused on showcasing all the city has to offer guests from around
the world. We are excited to share our ideas and updates in the new
year.”
Steuerwald has over 40 years of experience working in the
hospitality industry. In 1998, he began his Hyatt career working as a
sous chef at Hyatt Regency Grand Cayman. Over the ensuing decades, he
worked at the Grand Hyatt Kauai in Hawaii, as the executive chef at
Manchester Grand Hyatt in California and Hyatt Regency Denver and then
as the director of operations at Grand Hyatt Denver and director of food
and beverage at Manchester Grand Hyatt. In 2019, Steuerwald transferred
to Canada to be the general manager of Hyatt Regency Calgary, a hotel he
served as executive chef 20 years before. Prior to joining the Grand
Hyatt Seattle team, he was the general manager of the Resort at Squaw Creek,
a Destination by Hyatt property.
Grand Hyatt’s new director of sales, Chris Jacoby, has over 20 years of
experience working in hotel sales and marketing management in the luxury
and lifestyle sector. He brings a passion for branding and positioning
to this new role, in which he will focus on reintroducing the property
to meeting and event planners and leisure and business travelers as the
luxury hotel of choice in Seattle.
Mohammed Khan, the new director of operations, is a Washingtonian and
has worked in hospitality since 2010, starting his career while
attending college. He was most recently the assistant director of
operations for the Hyatt group, A Seattle Collection, having been
promoted to that role from the director of rooms in 2022. Khan is tasked
with ensuring the highest levels of guest satisfaction, colleague
satisfaction, cleanliness, building functionality, financial success and
hospitality, according to the Hyatt tradition.
About Grand Hyatt Seattle
_Located in the heart of downtown adjacent to the Seattle Convention
Center, Grand Hyatt Seattle offers 457 guest rooms, including 64 suites.
The luxury hotel boasts views of Puget Sound, Lake Union, and the Olympic
and Cascade mountain ranges. With access to a health club featuring a
sauna, steam room, whirlpool, and more, plus 25,000 square feet of
function space, Grand Hyatt Seattle is an opulent oasis for leisure and
business travelers with discerning taste. For more information, please
call 206.774.1234 or visit
__www.hyatt.com/en-US/hotel/
___
