Cox Business Invests $895,000 in WiFi Upgrades for Expanding Fort Worth Convention Center

Fort Worth Convention Center


ATLANTA and DALLAS-FORT WORTH, December 7 – Hospitality Network, a Cox
Business company and exclusive telecommunications provider for the Fort
Worth Convention Center (FWCC), is investing $895,000 in upgrades to the
center’s WiFi network as construction has begun on a long-planned

Since 2022, Hospitality Network (HN) and FWCC [3] have partnered to
elevate the center’s guest experience with reliable connectivity and
flexible technology pricing through the City of Fort Worth’s
investment of $317,000 in optical fiber and HN’s upgrades to 100
existing WiFi access points.

“The upgrade at the FWCC demonstrates our commitment to provide our
clients with capital investments in infrastructure and cutting-edge
equipment to remain ultra-competitive and profitable”, said Jady West,
vice president of HN. “With several other major Texas convention
centers undergoing expansions, Hospitality Network is poised to showcase
FWCC as the leading tech-driven venue.”

HN will add 120 new access points in under-covered areas of the FWCC’s
400,000 square feet of exhibit hall space, meeting rooms, and 10,000-seat
arena for better permanent WiFi coverage. For example, in the exhibit
halls, HN lowered all access points six feet from their original
location to align with the height of ceiling light fixtures. This
removes interference from metal structures and improves the connectivity
to clients.

In addition, increased bandwidth from 500 Mbps to 2Gbps will provide
faster and more reliable internet access to support live streams, remote
presentations and event-specific apps.

“HN’s extensive hospitality experience and technology expertise is
undeniable, but the white glove service they provide as a partner is
truly a game-changer,” said Cynthia Serrano, general manager of FWCC.
“They performed a full review and assessment of our facility and
provided much more than a one-to-one upgrade; they over-delivered, making
additional improvements to ensure optimal coverage in all parts of our

“With our current $95 million expansion project, we must be prepared
to meet the technology expectations of our clients and guests,” said
Mike Crum, director of the City of Fort Worth Public Events Department
[4]. “Fast, convenient connectivity from anywhere is not a luxury now,
it is viewed as a commodity. HN’s expertise has already helped us
remain competitive in attracting a diverse range of events, and their
generous new investment in our infrastructure will give us best-in-class
customer experience.”


About Cox Business:

Cox Communications is committed to creating meaningful moments of human
connection through technology. As the largest private broadband company
in America, we operate fiber-powered broadband networks in more than 30
states, providing connections and advanced cloud and managed IT services
for nearly seven million homes and businesses nationwide. We’re
dedicated to empowering others to build a better future and celebrate
diverse products, people, suppliers, communities, and the characteristics
that make each one unique. Cox Communications is the largest division of
Cox Enterprises, a family-owned business founded in 1898 by Governor
James M. Cox.

The commercial services division of Cox Communications, Cox Business,
provides fiber-based network and managed and cloud solutions that
support applications and create connected environments for more than
370,000 businesses nationwide, including health care providers, major
hotel brands, stadiums, convention centers, K−12 and higher education,
financial institutions and government organizations. We also serve most
of the top-tier wireless and wireline telecom carriers in the U.S.
through our wholesale division. For more information, visit [5]  

About the Fort Worth Convention Center
Since 1968, the Fort Worth Convention Center & Arena has hosted
thousands of major national and international events that include
sports, concerts, conventions, and trade shows. Owned and operated by the
City of Fort Worth, the Convention Center was significantly expanded in
2003. With a total meeting space of almost 400,000 square feet, it is the
premier event space in Fort Worth and one of the best in the Southwest.
The facility is currently undergoing Phase 1 of a multi-year expansion
and renovation projects while remaining in operation. For more
information and a calendar of upcoming events, visit [6].

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