OF THE PALACE HOTEL IN SAN FRANCISCO
Making History as the First Woman GM at the Historic Hotel
San Francisco, CA – The Palace Hotel is pleased to announce Angie
Clifton as General Manager of the historic hotel in San Francisco and
the first woman GM in the 148 year history of the iconic hotel.
Clifton comes to the Palace from the 401 room San Francisco Marriott
Union Square. Under her leadership, she seamlessly led the team through
the 2019 record financial growth, 2020 closure, 2021 reopening and 2022
recovery. Clifton’s vision and dedication drove improved employee
engagement and elevated already esteemed customer service. During her
time at the Marriott Union Square, Clifton implemented numerous programs
that were instrumental to the hotel’s success.
Prior to her role at the Union Square property, Clifton was the Hotel
Manager at the Palace Hotel for two years. The hotel owners, management
and associates are thrilled to welcome her back. “_It is truly an honor
to return to the Palace and work alongside a team of professionals who
are as proud and passionate about the hotel as I am”, commented
Clifton._ ” _As a legacy hotel in San Francisco, the Palace is an
important part of the fabric of our City. We have many wonderful
opportunities in front of us and I look forward to leading the Palace
ambassadors as we support each other, our partners in the community and
continue to provide exceptional experiences for our guests.”_
Clifton brings years of dedication, hard work, and a very positive
strategic insight to all endeavors. Her extensive hands-on experience
in key areas of hotel operations and her commitment to her team
contribute to the overall success of every property she has worked with.
Clifton began her hospitality career in Canada in 1996 as a Room
attendant/night cleaner at the Fairmont Chateau Lake Louise. Her strong
work ethic and commitment to service led to several promotions to
management roles in Housekeeping and then to Front Office Manager. After
11 years at the Lake Louise property, she moved to Washington DC to
become the Director of Rooms & Operations at the Fairmont Washington DC.
In 2012, Clifton accepted her first Hotel Manager position at the
Fairmont Copley Plaza Boston. Two years later, she was ready for
another challenge and transferred to the Westin Georgetown. In 2017,
Clifton moved to San Francisco where she joined the Palace for the first
time accepting the position as Hotel Manager. In 2019, she was named
General Manager of the San Francisco Marriott Union Square where she
worked for almost four years before returning to the Palace as the first
woman General Manager in January 2023.
Clifton has been involved in continuing hospitality education through
mentorship, teaching leadership programs and service promise training.
She is an active member of the Bay Area Council and the San Francisco
Travel Association. She has served on the Board of Directors for the
Hotel Council of San Francisco since 2020.
About the Palace Hotel
The Palace Hotel, owned by Kyo-ya Hotels & Resorts, LP, is a member of
Marriott International’s Luxury Collection; an ensemble of over 100
hotels and resorts offering unique, authentic experiences. A legend in
San Francisco, the Palace seamlessly merges period elegance with modern
technology and innovation. The hotel’s architecture showcases
Austrian crystal chandeliers, Italian marble and intricately worked
stained glass. Welcoming guest accommodations present 556 rooms with 11
foot ceilings and expansive windows. The Palace offers 3 elaborate
ballrooms, 45,000 square feet of function space with 23 meeting rooms
and 4 executive boardrooms, a self-contained conference area and full
service business center. Luxury features include 3 famed restaurants:
The Garden Court, GC Lounge and Pied Piper, 24 hour in room dining, a
Fitness Center and indoor pool.
Centrally located in the heart of downtown San Francisco, the Palace is
the ideal destination for business or leisure. The Palace is steps away
from the Financial District and Moscone Center. Within enjoyable
walking distance are designer boutiques, center shopping, cable cars,
the Embarcadero, Ferry Building Marketplace, Chinatown, Oracle Park,
Chase Center, cultural museums, and theaters. Visit sfpalace.com [1]
for more information.
About The Luxury Collection® Hotels & Resorts
The Luxury Collection® brand is comprised of world-renowned hotels and
resorts offering unique, authentic experiences that evoke lasting,
treasured memories. For the global explorer, The Luxury Collection
offers a gateway to the world’s most exciting and desirable
destinations. Each hotel and resort is a unique and cherished expression
of its location; a portal to the destination’s indigenous charms and
treasures. Originated in 1906 under the CIGA® brand as a collection of
Europe’s most celebrated and iconic properties, today The Luxury
Collection brand is a glittering ensemble, recently surpassing 100 of
the world’s finest hotels and resorts in more than 30 countries. All of
these hotels, many of them centuries old, are internationally recognized
as being among the world’s finest. For more information and new
openings, visit theluxurycollection.com [2] or follow Twitter, Instagram
and Facebook. The Luxury Collection is proud to participate in the
industry’s award-winning loyalty program, Starwood Preferred Guest®,
in which members can link accounts with Marriott Rewards® and The
Ritz-Carlton Rewards® for instant elite status matching and unlimited
points transfer.
