MGM Resorts Enhances Wi-Fi Network
  • November 16, 2017

    LAS VEGAS, NV — MGM Resorts International has partnered with Cisco Systems and Mobilitie, LLC to upgrade and double its wireless infrastructure. The result is the first in-house, high-density Wi-Fi network able to support Cisco Live. The new technology is now available throughout all MGM Resorts destinations’ meeting and convention spaces in Las Vegas (except Circus Circus), and features new equipment, increased high-density coverage and faster download speeds. Monitoring and support are provided 24/7 by Mobilitie to ensure guests stay connected. In addition, a highly experienced MGM Resorts Meeting Innovations Team has been established to design dedicated, customized Wi-Fi for clients.

    After the recent installation of the new wireless upgrades, Cisco put them to the test during Cisco Live. With approximately 30,000 participants, the group held meetings and events at several MGM Resorts destinations – Bellagio, MGM Grand and Mandalay Bay. Thousands of users with multiple devices spanning multiple resorts were able to utilize the Wi-Fi at the same time without affecting performance.

    “Our attendees at Cisco Live expect fast and reliable connectivity to the wireless network, and with the solution that MGM Resorts installed, we were confident in utilizing the in-house infrastructure rather than bringing in our own like we typically do for an event of this size,” said Sean Curtis, Director of Technology Experiences at Cisco. “The result was the biggest and one of the most successful Cisco Live events we’ve ever produced. Our customer experience is critical to the success of this event, and the seamless, fast Wi-Fi access across multiple properties strengthens their confidence and trust with Cisco, the Cisco Live event, and future conventions and events.”

    Michael Dominguez, Senior Vice President and Chief Sales Officer for MGM Resorts, said, “Technology is a key component of most meetings and can have a dramatic impact on the delivery of a successful program. No one else in the hospitality industry offers the caliber of Wi-Fi, wireless services and capabilities now available at our Las Vegas resorts. Cisco Live was a true test, and the smooth implementation demonstrated what we are able to offer all customers, on any scale.”

    For more MGM Resorts news, see the Las Vegas feature in the F&D 2017 SuperBook.