ALBANY, NY – Michele Vennard recently announced that she will be leaving her position as the President & CEO of the Albany County Convention & Visitors Bureau. The transition will occur in late spring of 2018.
This transition has been a year in the making, and is part of a carefully orchestrated planning process, with input from stakeholders and the Board of Directors for the Albany County CVB.
The process began with a full Organizational Assessment of CVB Operations last January. That assessment, conducted by the firm DMOProz, identified areas that needed to be addressed to ensure a successful leadership transition. The organizations worked closely with the board to ensure that all points were addressed, and a strategic plan for succession had been created.
The plans include but are not limited to:
Location of Visitors Bureau offices and the optimum function for a destination Visitor Center or Visitor Hub. The CVB is working closely with the city of Albany on this initiative.
Changes to Partnership (membership) development and sustained support to help the agency grow and expand. A new partner-centric process has been developed and the bureau has created a new Partnership and Community Relations position to help accomplish these goals.
Future funding. The Assessment identified that Albany’s CVB funding level ranks well below that of other regional destinations. Identifying future opportunities will be an ongoing priority.
Leadership transition was also identified as a key priority and that process is being developed.
Albany is featured in the Value Destinations section of the 2017 Summer/Fall issue of Facilities & Destinations.